by Nicole Donnelly | Jul 26, 2018 | Automation, Business, Customer Service, Facebook, Marketing, New Communication, Social Media, Social Media Vocabulary, Social Networking, Twitter
With the increasing number of Americans who get their news online and on social media, we thought it might be a good time to touch on news and how it relates to social media. Because the exchange of information in itself is not a simple topic, we’ll also be covering...
by Nicole Donnelly | Jul 19, 2018 | Facebook, Marketing, Social Media, Tools
Welcome back to Salty Social Media Vocabulary, where we explore and define all things social media and social media marketing. As the name indicates, there’s no specific theme to this week’s social media vocabulary list, so let’s get started! Adwords: is the name for...
by Nicole Donnelly | Jul 12, 2018 | Apps, Automation, CX, Social Media, Tools
As a modern agency, our team is largely distributed. For some that may sound like a communication nightmare, but we are able to run a tight ship with the help of a few tools. Here’s a list of a few of the tools we use everyday: Salty Waffle Social Automation Tool...
by Nicole Donnelly | Jul 10, 2018 | Customer Service, CX, Marketing, Social Media, Social Relationship Management
Happy Tuesday! We’re happy to have you back for Salty’s weekly Social Media Vocabulary. As you may (or may not?) know, Salty Waffle specializes in helping improve our client’s customer service—amongst other things. Accordingly, today’s theme will be customer service...
by NicoleDonnelly | Jul 6, 2018 | Automation, Customer Service, CX, Events, Marketing, New Communication, Social Media, Social Media Automation, Social Media Education, Social Media For Retail
How to Create and Curate Engaging Social Media Content If you do only 1 thing, animate your posts…I’ll show you how in this tutorial. Jacob Johnston 1h ago FYI the “join now” link on the event page doesn’t seem to lead here…...
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