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Salty Social Media Vocabulary: Put it to the People

Salty Social Media Vocabulary: Put it to the People

by Nicole Donnelly | Sep 27, 2018 | Business, Customer Service, Entrepreneurs, Marketing, Tools

Welcome back to Salty Social Media Vocabulary. Today we’re chatting all things collaborative and crowd-sourced. Many brands—especially smaller startups—have moved away from traditional focus-group style testing, and instead try different means through which to...
Salty Social Media Vocabulary: Mapping Your Customer Journey

Salty Social Media Vocabulary: Mapping Your Customer Journey

by Nicole Donnelly | Aug 30, 2018 | Analytics, Business, Customer Service, CX, Facebook, LinkedIn, Marketing, Social Media, Social Media Education, Twitter

Welcome back to another edition of Salty Social Media Vocabulary. After a couple of weeks of Instagram hashtags, we’ve decided to bring it back to customer experience. One of our favorite tools we use with clients is a customer journey map. A customer journey map is a...
Salty Social Media Vocabulary: In the News

Salty Social Media Vocabulary: In the News

by Nicole Donnelly | Jul 26, 2018 | Automation, Business, Customer Service, Facebook, Marketing, New Communication, Social Media, Social Media Vocabulary, Social Networking, Twitter

With the increasing number of Americans who get their news online and on social media, we thought it might be a good time to touch on news and how it relates to social media. Because the exchange of information in itself is not a simple topic, we’ll also be covering...
Salty Social Media Vocabulary: ‘Thou Shalt Not’ Edition

Salty Social Media Vocabulary: ‘Thou Shalt Not’ Edition

by Nicole Donnelly | Jun 19, 2018 | Business, Facebook, LinkedIn, Marketing, Social Media, Social Media Vocabulary, Twitter, Uncategorized

Every Tuesday we share a few social media vocabulary words from the social media and digital marketing world. This week we’ve decided to switch things up a bit and specifically share a few phrases and ideas that brands should not use. Of course employing any of the...
Social Media Definition: Chasing a Moving Goalpost

Social Media Definition: Chasing a Moving Goalpost

by Nicole Donnelly | May 16, 2018 | Business, Entrepreneurs, Facebook, Social Media, Social Relationship Management, Twitter

As social media continues to evolve, so does the definition. The phrase “social media” historically has referred to internet software platforms that were built on one premise: digital interaction with other people. But with the advent of the blogosphere, instant...
How to Create a Successful Social Media Campaign (Video & Chat) Founders Live

How to Create a Successful Social Media Campaign (Video & Chat) Founders Live

by NicoleDonnelly | Apr 23, 2018 | Automation, Business, Entrepreneurs, Facebook, LinkedIn, Marketing, SEO, Social Media, Social Media Automation

Team Founders Live  40m ago Hello! We’re getting started here… How are we doing today? Nick Hughes 40m ago Hi from sunny Seattle (finally) It’s sunny in the PNW so it’s a fantastic day haha Nick Hughes 39m ago Hi Nicole. Great video. Quick and...
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Recent Posts

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