by Nicole Donnelly | Jan 3, 2019 | CX, Marketing, Social Media, Tools
Happy new year! Today begins with a “T,” which means it’s time for another edition of Salty’s Social Media Vocabulary. We’re sure you’ve already done much of your 2019 business planning by now, but in case you’re putting on the final touches, we’ve come up with a...
by Nicole Donnelly | Dec 6, 2018 | Customer Service, CX, Marketing, Social Media, Social Media Vocabulary, Twitter
Welcome back to Salty Social Media Vocabulary, where we chat all things social media, CX best practices, and more. Perhaps you’re new to community management. Other than the guidelines set by your brand voice, there are no real hard or fast rules—in fact your CX...
