by Nicole Donnelly | Jan 3, 2019 | CX, Marketing, Social Media, Tools
Happy new year! Today begins with a “T,” which means it’s time for another edition of Salty’s Social Media Vocabulary. We’re sure you’ve already done much of your 2019 business planning by now, but in case you’re putting on the final touches, we’ve come up with a...
by Nicole Donnelly | Nov 20, 2018 | CX, Marketing, Social Media, Uncategorized
Welcome back to another edition of Salty’s Social Media Vocabulary. Instead of our regular list of vocab words, we’re going to discuss customer service design, a topic that’s near and dear to us (and most successful brands). We’ve talked about customer experience...
