by Nicole Donnelly | Jan 17, 2019 | Customer Service, CX, Entrepreneurs
Hello, and welcome back to Salty Waffle Social Media Vocabulary, where we cover all things social media, CX, and everything in between. Today we’re going to discuss why top-notch CX should include customer-centric goods and services offering. Generally it’s assumed...
by Nicole Donnelly | Jul 10, 2018 | Customer Service, CX, Marketing, Social Media, Social Relationship Management
Happy Tuesday! We’re happy to have you back for Salty’s weekly Social Media Vocabulary. As you may (or may not?) know, Salty Waffle specializes in helping improve our client’s customer service—amongst other things. Accordingly, today’s theme will be customer service...
