by Nicole Donnelly | Aug 30, 2018 | Analytics, Business, Customer Service, CX, Facebook, LinkedIn, Marketing, Social Media, Social Media Education, Twitter
Welcome back to another edition of Salty Social Media Vocabulary. After a couple of weeks of Instagram hashtags, we’ve decided to bring it back to customer experience. One of our favorite tools we use with clients is a customer journey map. A customer journey map is a...
by Nicole Donnelly | Jul 3, 2018 | Marketing, Social Media, Social Media Education, Social Media For Music, Social Media For Photography, Social Media For Retail, Social Media Vocabulary
Welcome back to our weekly installment of Salty Social Media Vocabulary. We’ve gone a little into the weeds [linkto: previous post] the past couple weeks, so this week we’re bringing it back to focus directly on several tenets of social media marketing. Let’s get into...