+1224.357.6776 [email protected]
0 Items
Salty Waffle
  • blog
  • contact
  • ContentStudio
Select Page
A Helpful Guide to Understanding Customer Experience Design for SMBs

A Helpful Guide to Understanding Customer Experience Design for SMBs

by Nicole Donnelly | Jul 5, 2018 | Customer Service, CX

When shopping with Amazon, is your experience positive? You see their ads and place your orders, they send helpful messages and let you leave feedback about your purchase. This is all part of the customer experience. McKinsey Research indicates that 70% of buying is...

Recent Posts

  • User Generated Content: Your Next CX Strategy
  • Salty Social Media Vocabulary: New Vocab for 2019
  • Limit(ed) Options: CX and the Problem of Choice
  • Universal Care: Employee Care is Customer Care
  • New Year New You: Customer Experience Design for 2019
© Salty Waffle | All Rights Reserved